Ofcom: What is Net Neutrality?

Ofcom: What is Net Neutrality?

Ofcom posted information for consumers on Net Neutrality, and why it is important for you and what you do on the .

It's about people being free to access all lawful internet content equally, without providers discriminating against particular services or websites. – What is Net Neutrality, Ofcom

The document sets out the requirements that your provider must follow. These follow the EU rules on Net Neutrality. The requirements are to not block or slow down access to particular sites. Nor must they gain commercially by manipulating or redirecting traffic to alternate destinations.

The provider will give information about how they conform to the rules; what their traffic management policies are; if there are any data caps and at what levels; what your download speeds are against the advertised speed. They should also detail how to get redress should you find a discrepancy in real-life.

also list the process you follow when you have a complaint. This includes you checking a few things in your . This is to first contact your service provider, and then follow-up via Ofcom if needed.

John Dixon

John Dixon is the Principal Consultant of thirteen-ten nanometre networks Ltd, based in Wiltshire, United Kingdom. He has a wide range of experience, (including, but not limited to) operating, designing and optimizing systems and networks for customers from global to domestic in scale. He has worked with many international brands to implement both data centres and wide-area networks across a range of industries. He is currently supporting a major SD-WAN vendor on the implementation of an environment supporting a major global fast-food chain.

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